Happy Sellers

Burke6“From the moment we met Katy, we felt completely comfortable and confident that she would be able to sell our house. She was professional courteous and very accommodating to our schedule. She knew how much and when we needed to sell by and she got it done. Being a military family we had a small window to sell and needed to rent back until the movers came. She was extremely meticulous during every aspect of the selling process from getting our house “show ready” to the final walk through and signing. She stood her/our ground when push came to shove. Katy was always available when we needed her. We can’t wait to use her again when we move back to the DC metro area.”

-Justin and Nicole Wells

 

“Working with Katy made our entire home selling process effortless and easy. From the very beginning stages, including initial visit to our house, all the way through to closing, Katy demonstrated her professionalism and knowledge of residential real estate, while maintaining a personal and approachable demeanor. Katy made it clear that she was working for us and went out of her way to make us feel like a priority. We would not only recommend Katy’s services but also know we would list with her again in the future.”

–Ernie & Laura Heymann, Kentlands

 

“Katy helped to list and sell our home in North Potomac in the summer of 2013. Katy provided expert advice throughout the entire process. Her professionalism and knowledge of the local real estate market were instrumental in our successful sale. We were under contract after only being on the market for 10 days and we sold for above list price, thanks to Katy’s expert advice.”

-Dave Gilles and Nanette Gilles

 

Lake St“We are so glad we chose Katy Thoms to list our home in Kentlands. Because of her detailed and extensive marketing techniques we were able to sell our home quickly and for the price and terms we were looking for. Her hands on approach is very organized and professional. Each step along the way she provided us with the information we needed to make the necessary decisions without pressuring us in the least. Our experience with Katy was excellent and we would highly recommend her to anyone who would like to sell their home.”

— Kirk & Karen Kley

 

“My house was truly an “ugly duckling.” Katy had the vision of how to turn it into a “swan” through specific renovations. With Katy’s expert guidance, it went onto the market at a very favorable price and sold quickly — even above the asking price. Also, the renovation process was very smooth — relying on Katy’s extensive network of building professionals who completed the jobs on schedule and within budget.”

-SK

 
Kley 4“I am delighted to be a reference for Katy. I met Katy at an open house in 2005 when I was first thinking of downsizing from a single family home in Potomac Glen to a condo. I wasn’t ready to move, but kept her card. In 2006, I made my decision, and used Katy to negotiate the purchase of my new condo. Much to my surprise, due to her client contacts she then immediately produced a buyer for my house! Both transactions went seamlessly.

In 2012, in a very different market, I decided to sell the condo and relocate to Florida. I had seen the work of other realtors selling condos in my development, and was not impressed. I called Katy who I thought gave me excellent advice as to what fix-up and spruce up work to do, and what not to bother doing. She did a though job of presenting comparables to me, and we agreed on a listing price, and what we wanted to be the ending sales price. I thought she did an excellent job marketing the property, first with an outstanding series of professional photos for the internet which really made the unit and building look great, and then continuing with involving the neighbors in the first open house. She kept me informed during the process, and when we received an offer, encouraged me to hold out for the original end price we had agreed on initially.

Sure enough, the buyer came up to that level. Her professional services continued as she prepared and presented to the buyer’s appraiser recent sales in neighboring areas that justified our price (which was higher than any other recent sales in my development). I am convinced that her work resulted in the end smooth sale at the price I thought was fair. I do recommend her without hesitation.”

–S Mahaffey, Gaithersburg

 

Blackberry Dr“Katy Thoms did a marvelous job selling our house as well as helping us buy our new home. She exemplified the service element of the real estate process – providing much needed support and guidance during both transactions. From staging, to marketing, to managing the competitive bid process, Katy’s customized approach to the sale of our home resulted in getting our asking price and a closing that worked with our schedule. On the purchase of our new home, Katy was extremely knowledgeable with market trends and was patient and understanding with or timing. She was a true professional and we couldn’t have been happier with the results!”

— Dan and Donna Burke, Kentlands

 
 
“Katy Thoms of Long and Foster is the best. I recently put my townhouse on the market to purchase a condo. She made the entire process easy, fast and fun. She helped me make my townhouse so comfortable and appealing that it sold for the full asking price in one week end. Because a big move is a lifestyle change it can be stressful, But Katy was by my side – explaining things step by step. She made herself available to me whenever I needed help and sometimes that was nights or weekends. Most of all, her vast knowledge of the real estate market made me feel comfortable and confident that I was in good hands.”

–Anita Rand, Clarksburg

 

Keepers Basement

“From the very beginning when I met you, I knew you had credibility. That is probably the most important characteristic in a real estate agent other than their track record. Maybe it’s your background in education – I think there are a lot of skills one learns in teacher training and classroom experience that we teachers don’t give ourselves enough credit for! One of those is delivering your information clearly, concisely and honestly. I got a lot more info from you than I have from previous Realtors. I loved the fact that you recognized that your clients and your buyers needed to be educated not only about the home being put on the market, but about the community it was in. It resonated with me because the location of my home was my top priority as a buyer back in 2004, having lived close to Kentlands and spent a lot of time there since it was first being developed. It is so crucial that the agent know the community’s assets and advertise them.

The second thing you did was advertise the beauty of my condo and give your honest assessment of what needed to be done to sell it. I truly appreciate that you did not go overboard and suggest I give the entire place a makeover, which I could not afford. I think I knew what could reasonably be done within my budget, and you confirmed it for me. That is no small gift – I walked away feeling validated and supported, and an equal partner in selling the place. That resulted in faith that it would sell. It just felt right.

Third, sharing your background experience in the real estate market was also a factor in your credibility. The connections you have or that any Realtor has are a big plus – I think it gives you credibility with Realtors and they are less likely to try to “pull one over” on you. I like that you knew so many other Realtors.

Last, your ability to listen (again calling on the teaching experience, no doubt!) when I was feeling pessimistic because of the first two offers and console me with an upbeat outlook was a huge plus for me. I was pleasantly surprised at this response from you, was not expecting that from my Realtor! Your positive outlook always brought me back and gave me hope. Thank you for that.

To the Realtor who was more than a Realtor: thank you from the bottom of my heart. It is clear that you enjoy what you do, so you are lucky indeed — as are your clients!”

—Barb Martin